Privacy Policy
This privacy policy describes how your personal information is collected, used and shared when you visit, sign up or make any purchases from It’s a family thing cic (the “site”).
Your Information
What will we do with your information when you purchase something from our online store, as part of the buying and selling process, we collect the personal information required to be able to fulfil your order, this includes your name, address, email address and card payment details. When you visit the site and browse our store, we also automatically receive your computers internet protocol (IP) address in order to provide us with the information that helps to learn about your browser and operating system.
When you book any event, we will ask you for your email address, names and telephone via Calendly. This is so you can book on our activities and coach trips
which are avaliable.
When we ask for your email address (with your permission) we will send you emails about our store, discount codes, sneak peeks of future items, and other updates.
You are welcome to unsubscribe from receiving such emails at any given time.
Consent
When you provide us with your personal information to books on events or trips, we ask you to verify your personal information, your card details, your email address.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service
Word Press
Our website is built on the Word press content management system. It’s a family thing are obliged to make you aware that WordPress stores your data through their own data storage and databases, which is secured on a server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase from Calendly, then stripe will take your payments. We will not store any payment information.
Third Parties
In general, the third-party providers used by us, we will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. Remember that certain providers may be in or have facilities that are located a different jurisdiction than either you or us.
So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on cookies and how to disable cookies, visit http://www.allaboutcookies.org.
Changes to the privacy policy
It’s a family thing will reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Under 16
We do not process any information for anyone under age 16, all information that is handled is under consent from a parent/guardian or adult. If you have any concerns that your child under 16 has been using our websites services, please contact us directly.
Your Right
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances. - Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
Questions or contacting us
If you would like to: access, correct, amend, or delete any personal information we have about you, or register a complaint, or simply want more information contact us at: Itsafamilythingg@outlook.com